Privacy policy

Last updated: October 2025

This Privacy Policy applies to the websites achore.de and achore.com, operated by ACHORE UG (haftungsbeschränkt).

1. Controller

ACHORE UG (haftungsbeschränkt)
Breitenfelder Straße 56
20251 Hamburg
Germany
Email: info@achore.com

A Data Protection Officer has not been appointed.

2. General Information

We process personal data only in accordance with the provisions of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). This policy informs you about the type, scope, and purpose of the collection and use of personal data by ACHORE UG.

3. Data Collection When Visiting Our Website

When you visit our website, data is automatically collected by our hosting provider GoDaddy (USA): IP address, date and time of access, browser type, operating system, referrer URL, and visited pages. Processing is based on Article 6(1)(f) GDPR (legitimate interest in providing a secure and reliable website).

4. Cookies and Consent Management

Our website uses cookies. Some cookies are technically necessary, while others serve analytical or marketing purposes. Consent management is handled via the plugin 'GDPR Cookie Consent'. You may withdraw or modify your consent at any time (Article 6(1)(a) GDPR).

5. Contact Form

When you contact us using our contact form, the data you provide (name, email address, message) will be processed for the purpose of handling your request (Article 6(1)(b) GDPR).

6. Customer Account and Orders

You may optionally create a customer account. For orders, we process your name, address, email, payment details, and order information. The legal basis for processing is Article 6(1)(b) GDPR. Data will be deleted once statutory retention periods expire.

7. Payment Service Providers

We use PayPal, Stripe, and Klarna to process payments. These providers receive the data necessary for payment processing. Transfers are based on Article 6(1)(b) GDPR and, where applicable, Standard Contractual Clauses pursuant to Article 46 GDPR.

8. Newsletter

We send newsletters using Shopify Email. Your email address will only be stored with your consent (double opt-in). Legal basis: Article 6(1)(a) GDPR. You may revoke your consent at any time.

9. Analytics and Tracking Tools

Our website uses Google Analytics 4 (Google Ireland Ltd.) to analyze user behavior, as well as Meta Pixel and TikTok Pixel for marketing optimization. Processing is based on your consent (Article 6(1)(a) GDPR). Data transfers to the USA are carried out on the basis of Standard Contractual Clauses (Article 46 GDPR).

10. Embedded Content (YouTube)

Our website embeds videos via YouTube (Google Ireland Ltd.) using enhanced privacy mode. Data is transmitted only when you play a video.

11. Blog Comments

When you post comments, we store your name, email address, and comment text. Legal basis: Article 6(1)(f) GDPR (legitimate interest in preventing abuse).

12. Data Transfers to Third Countries

When using certain services (e.g., Google, Meta, TikTok, GoDaddy), data may be transferred to countries outside the EU. Such transfers are made exclusively on the basis of Standard Contractual Clauses or an adequacy decision by the European Commission.

13. Storage Period

Personal data is deleted once the purpose for storage no longer applies or statutory retention periods expire. Contract and tax data: 6–10 years, newsletter data until consent is withdrawn.

14. Data Subject Rights

You have the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, please email info@achore.com. You also have the right to lodge a complaint with a supervisory authority, such as the Hamburg Commissioner for Data Protection and Freedom of Information.

15. Data Security

We implement technical and organizational security measures (SSL encryption, access restrictions, backups) to protect your data from loss or unauthorized access.

16. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect legal or technical changes.